Warranty

Patio Furniture Rehab  »  Warranty

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Patio & Pool Furniture
Slings & Vinyl Strapping
Warranties

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Custom Pool or Patio Sling Replacements:

*We warranty not the thread only but the replacement sling fabric as well*

Here in Pennsylvania we have had repeat customers come back to us after 7 or 12 years. And now after 2008, when we went online offering these product across the US, we are finding customers there coming back after about that same time. Some of these are customers with slings they purchased from us. What we find is that the slings have held up well 7 to 12 years but have faded a bit from the sun and are showing some wear, or they simply want a different design fabric.  We have confidence in the fabrics and thread we use and the way we produce quality replacement slings paying attention to detail. We have found that due to harsh chemicals used to attempt to clean furniture or other unknown factors of wrong use we must limit the warranty. We warranty our high-tensile strength UV protected thread to hold under normal residential use for a period of 3 years from the date of purchase (Commercial use slings are covered for 1 year). And for our slings, we not only warranty the thread but also all our replacement slings fabrics are warranted under normal residential use for a period of 1 year from the date of purchase (Commercial use sling use is covered for 1 year). This covers the sling fabrics regarding them pulling apart or tears occurring under normal residential use only. This does not cover damage occurring during DIY installation, any chemical or heat damage, tears or damage which may occur from sharp objects puncturing the fabric, heavy objects falling on the fabric, or any acts of God . Please contact us for more details.

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Vinyl Pre-cut Straps or Rolls:

We warranty all vinyl rolls or precut vinyl straps for a period of 1 year under normal residential use (Commercial use vinyl covered for 6 months) . This covers the vinyl to be free from tearing, cracking, or discoloration only. This does not cover damage occurring during installation, any chemical or heat damage, tears or damage which may occur from improper installation, sharp objects puncturing the vinyl, heavy objects falling on the vinyl, or any acts of God.

Because we have no control over how the installation is done we cannot cover damage which may occur from end connectors being installed improperly.  Please be aware that if you are located in a region where the temperature drops below freezing, any vinyl  products can become potentially brittle through pressure applied at below freezing. We cannot cover vinyl damage which occurs this way.  Keeping the vinyl unused at freezing temperatures should prevent any such problem. This warranty has become effective for all vinyl strap or roll orders produced after March 27, 2011. Please contact us for more details.

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